Do you ever notice supposed influencers engaging on Twitter and silently wish you could tell them what you really think of their latest offering? Have you listened to a known social media guru on a podcast and wished you could call them out on some of the ‘truths’ they’re espousing? Now thanks to the recently launched Wondr app, you can!
Wondr lets users have anonymous conversations with their Twitter audience. The user hosting the chat is known but all other parties in the conversation are anonymous. Whether an author wants audience responses to their latest release or a celebrity wants truthful reviews of their latest appearance, they can have honest conversations with their Twitter audience to learn truths without the social media filter.
For companies wanting honest critiques of their products or services, Wondr could become an essential customer service tool. Think of hosting an anonymous beta testing meeting where all users could give feedback without being judged on their responses and you have a clear idea of the potential of Wondr. App developers could solicit user responses in an AMA (ask me anything) on their latest app updates. Singers could discuss an upcoming album release. Even content marketing gurus could host chats with business owners in their audience for honest feedback on whether the marketing advice they’ve offered has been helpful or not. The uses are many when you contemplate the power of anonymous feedback from Twitter users.
Wondr is available as an iOS, Android, and web application. Check it out for yourself to see if you might be able to uncover truths that can help build your business or improve your product/service offerings. Wondr might be just the tool you need to take your customer service to the next level!
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Jeff Cox says
I never really thought about this and always thought it was nice to know WHO i was chatting with on Twitter. I guess there are ways for this to fit into the world today. Good post!
Jack Wolf says
Very interesting app. However, I am not sure that I would want to see what others are saying about my business in this venue.
George Marting says
Hmmm, this seems like it could be a double edged sword for a twitter account. One the one hand, it is nice to get feedback in this way, but on the other hand, you need to be sure that you are determined enough to handle any negative feedback coming your way.
Pretty cool app. I wonder how many people would be serious about using it for the purpose described in this article though. What I mean is that in my experience people aren’t willing to open themselves up to the barbarian horde that is the internet. That being said, if people could get over their ego, this could be a really great tool for developers to get their stuff right from jump street.
I could see having some twitter chats for the SEO world as well as a lot of them are on twitter constantly. You could give a SEO chat that all your followers show up to and they can have the courage to actually call people out for garbage techniques or fluff. This doesn’t currently happen too often.