Customer Service Tech News from SnapMunk

The Wonderful World Of Professional Christmas Decorators

Devin Greene November 2, 2016 • 5 min read

According to the National Retail Federation, Americans spent more than $616 billion in winter holidays retail purchases during the 2014-2015 season. That’s […]

Ping For Airbnb Hosts Provides Physical Touchpoints to Guide Digital Tours

Prateek Jose September 15, 2016 • 3 min read

If you’re an absentee Airbnb host renting out your house or apartment, you’ll soon have no need to feel guilty […]

Website Builders Using Artificial Intelligence Could Be Big For Small Business

Prateek Jose August 25, 2016 • 5 min read

“My dream is to really create a small business revolution by empowering ordinary people to set up and run profitable […]

Facebook F8 Conference 2016: Virtual Reality, Virtual Selfie Sticks, Gigabit Speeds, Messenger and More

Prateek Jose April 14, 2016 • 6 min read

Here’s everything you need to know about what happened and what was announced by Mark Zuckerberg at the Facebook F8 Conference 2016. There’s some exciting new tech here from virtual reality to artificial intelligence to new internet connectivity hardware.

EMIEW3 Robot Could Be the Future of Customer Service

Stephen Altrogge April 12, 2016 • 2 min read

Hitachi has revealed the EMIEW3, a robot designed to recognize when people need assistance and then automate customer service. With good mobility and inter-connected machine learning, the goal is that the EMIEW3 will work in many industries and environments, from hospitals, to airports, to shopping centers.